China Mist customers expect the highest of standards from the world's finest iced tea. In order to guarantee that kind of quality, every case of China Mist iced tea comes with signature Tea-Loving Care® quality assurance program attached.
We hire distributors and employees who don't just understand exceptional customer service; they have a passion for providing it day in and day out to every client. Whether assisting our clients at one of their restaurants, or each other from the Home Office, our team provides exceptional Tea-Loving Care® to you.
If you are every dissatisfied with any product from China Mist for any reason, we want to hear from you. We'll even pay for the call! Please call 1-800-242-8807 between the hours of 8:00 a.m. and 5:00 p.m. Mountain Standard Time, Monday through Friday, to speak with a China Mist representative. (If you call at any other time, you may leave a message and we'll return the call.) We will cheerfully replace the product or return your money, whichever you prefer.